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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Breanna Jackson

Breanna Jackson

November 10, 2024

5  out of  5
rating by Breanna Jackson
"Charlie was a great help"
We responded:
"Thank you for the review Breanna. We enjoy working with you and appreciate your business. "
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Stephanie bofotolaakemba

October 31, 2024

5  out of  5
rating by Stephanie bofotolaakemba
"I love this agency, Shauna Nelson has helped us with all of our needs. she is efficient, knowledgeable and went above and beyond to get us everything we needed. She is very polite and helpful. Thank you Etafe Bofotola-Akemba"
We responded:
"Thank You!"
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Bill Casey

September 30, 2024

5  out of  5
rating by Bill Casey
"Charlie was very helpful and knowledgeable and was even able to save me some money on my premiums!"
We responded:
"Thank you for your 5STAR review and for recognizing Charlie's efforts."
Profile photo of Neal Mathur

Neal Mathur

September 10, 2024

5  out of  5
rating by Neal Mathur
"Excellent communication throughtvthe process"
We responded:
"Thank you Neal! We look forward to working with you."
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John Benko

August 22, 2024

5  out of  5
rating by John Benko
"The agency AND Charlie have been morning but helpful. Highly recommend!"
We responded:
"Thank you John. We appreciate your business and are thankful for your kind words and 5STAR review."
Profile photo of Emily King

Emily King

August 14, 2024

5  out of  5
rating by Emily King
"Alex was very helpful! He helped me go through life insurance and select the right plan for what I need. He did not care about how many questions I asked, he answered all my questions very thoroughly and explained what I did not understand. He also help me decide about pet insurance and what all would be covered, and everything I didn’t understand. He also helped go through car insurance with me as well. I would recommend going to Alex for any insurance needs!"
We responded:
"Emily, thank you for taking the time to recognize our office and Alex! We're excited to work with you and appreciate your business. "
Profile photo of Alexander Balla

Alexander Balla

August 7, 2024

5  out of  5
rating by Alexander Balla
"Alex and Chaz (Charlie) are Excellent Salesmen. Shauna is phenomenal with service. Ryan and crew are truly some of the best around."
We responded:
"Thank you Alexander."
Profile photo of Ted Benedict

Ted Benedict

July 30, 2024

5  out of  5
rating by Ted Benedict
"I deal with Charlie he's fantastic."
We responded:
"Ted, thank you for your positive review and recognizing the great job Charlie does! We appreciate your business. "
Profile photo of Taylor Sweeney

Taylor Sweeney

July 17, 2024

5  out of  5
rating by Taylor Sweeney
"Ryan King and his team have been amazing with helping my and my husband get insurance for our cars. They made moving from out of state and getting a new car insured so easy. They have also been able to answer all my questions and walk me step by step through my policy."
We responded:
"Taylor, Thank you for the nice review of our office. Welcome to Cleveland and we look forward to working with you."
Profile photo of BRENDA PURSLEY

BRENDA PURSLEY

July 12, 2024

5  out of  5
rating by BRENDA PURSLEY
"Stopped in and was greeted immediately by Charlie. He was very friendly and made it easy for me to have a conversation with him regarding my rental insurance. By the time I got home I had received the quote. His customer service and knowledge of his job made it easy for me to make the decision to change my policy to State Farm. He is an asset to the company."
We responded:
"Brenda, Thank you for the kind review and recognizing Charlie's professionalism. We appreciate it and look forward to working with you. "
Profile photo of Larry Lincoln

Larry Lincoln

June 5, 2024

5  out of  5
rating by Larry Lincoln
"Excellent experience!"
We responded:
"Larry, thank you for recognizing our team and the experience you had. We work hard to make it easy on the customer and happy your customer experience was 5STAR. We look forward to working with you!"
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abrar alamoudi

May 10, 2024

5  out of  5
rating by abrar alamoudi
"I really like this office. They are so helpful and make the job easy"
We responded:
"Abrar, Thank you for the great review of the office and our team. We are grateful and enjoy working with you. "
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thomas haas

May 7, 2024

5  out of  5
rating by thomas haas
"Fast and efficient. Returned calls quickly with the need information."
We responded:
"Thank you Thomas. I appreciate your 5STAR review of our office. "
Profile photo of Matt Womack

Matt Womack

April 22, 2024

5  out of  5
rating by Matt Womack
"State Farm Agent Ryan King takes the time to make sure his clients understand their policies and tries hard to find his customers the best possible insurance coverage for the price."
We responded:
"Thank you for the great review of our office and team. We appreciate your business and look forward to continuing to work with you!"
Profile photo of Leah Gilbert

Leah Gilbert

April 19, 2024

5  out of  5
rating by Leah Gilbert
"Maxwell Grundy was able to balance a both personal and professional review of all our policies and ultimately was able serve all our needs and more. This office is filled with really people who want to help you and I'm grateful to have had this relationship for over 10+ years. Highly Recommend!"
We responded:
"Thank you for recognizing our office & Max in particular. We appreciate your business and enjoy working with you."
Profile photo of Rick Cowan

Rick Cowan

April 17, 2024

5  out of  5
rating by Rick Cowan
"Just changed our agency to Ryan's and so far their service has been excellent and we've already saved on some of our premiums. Shawna does a very good job also. Richard Cowan"
We responded:
"Thank you Mr. Cowan. We've enjoyed working with you for this short time and look forward to many years ahead! We appreciate you taking the time to recognize Shauna & our office!"
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Lori Kosakowski

April 15, 2024

4  out of  5
rating by Lori Kosakowski
"Great Rates, accommodating representatives, and I wish I would have changed sooner. Down side: Kia issues."
We responded:
"Thank you Lori! We appreciate the kind review. Sorry about the Kia issues!"
Profile photo of Armand Stefa

Armand Stefa

April 1, 2024

5  out of  5
rating by Armand Stefa
"Ryan and his team are great! After changing quite few insurance agents I met Ryan. He is very knowledgeable, works great with you and he is always there when you need him! I highly recommend him!!!"
We responded:
"Thank you Armand! We appreciate your business and enjoy working with you!"
Profile photo of Michael Clyde

Michael Clyde

March 30, 2024

5  out of  5
rating by Michael Clyde
"My most easiest Experience getting insurance. In fact it was a pleasure"
We responded:
"Thank you Michael! We look forward to working with you."
Profile photo of Jim VanMeter

Jim VanMeter

March 22, 2024

5  out of  5
rating by Jim VanMeter
"Very professional and go above and beyond to take care of your needs."
We responded:
"Thank you Jim. We appreciate your business and you taking the time to recognize our business!"
Profile photo of Fott Fullilove

Fott Fullilove

February 21, 2024

5  out of  5
rating by Fott Fullilove
"He was very understanding and honest with me about the coverage and cost. He was knowledgeable and gave me information I have never known but paid anyway to insurance companies. I felt confident that he was helping me to have the needed coverage that I could afford. Even if I'm unable to gain coverage I have useful information moving forward."
We responded:
"Thank you Ms. Brown for your kind review of our office. We greatly appreciate it and look forward to working with you."
Profile photo of Julie J (JJ)

Julie J (JJ)

January 23, 2024

5  out of  5
rating by Julie J (JJ)
"I was researching. Honestly kinda just putting out feelers, I'm not unhappy with my current company, wasn't overly serious about making changes to policies but it's been over a decade and was curious if I could find better or similar while less expensive or higher quality. I was contacted by Maxwell Grundy. Very impressed. Took time to answer questions, gave advice, was not a robot, he didn't just read off a salesperson script, gave good calculations, especially since I was not OK giving all my personal information over the phone to someone who called me after I hit a few buttons online. Stranger danger or a cyber scam?! Not trying to sound my age but old enough to remember the time before AOL & WWW. wasn't a thing. Max Invited me to local office, reassuring, plus super close location, I declined for now, pay policies in advance (yes, could get refund, etc, etc) also I needed to fill in my husband before making changes, assuming need his signature too. I agreed to have him reach out in few months. After topic being discussed, we are planning to make appointment to see if a better fit since Max was extremely awesome"
We responded:
"Wow! Thank you so much for your kind review of our office and in particular, Max. We look forward to working with you."
Profile photo of BRIAN LILES

BRIAN LILES

January 23, 2024

5  out of  5
rating by BRIAN LILES
"Working with Ryan King and his State Farm team is always a great experience."
We responded:
"Brian, Thank you for the great review. We enjoy working with you as well!"
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Kathy Thomas

January 17, 2024

5  out of  5
rating by Kathy Thomas
"Very informative and professional, answered all questions."
We responded:
"Thank you for the 5STAR review of our office and our attention to our customers. We appreciate you taking the time to recognize our team!"
Profile photo of Laura Hunt

Laura Hunt

January 12, 2024

5  out of  5
rating by Laura Hunt
"Max is so great to work with! I was initially referred to him and had such a great experience that I now refer everyone I can to him! He is quick to respond and very knowledgable. I also love that he is local! Highly recommend :)"
We responded:
"Thank you Laura. We are lucky to have Max on our team and look forward to working with you! Thank you in advance for your referrals! We really appreciate it!"